Sydney-based rich communication workflow specialist Upwire has announced an integration with cloud-based voice biometric service provider VoiceIt.
Based in Minneapolis, VoiceL offers a patented cloud-based, pay as you go, face and voice biometrics platform.Upwire said users can now set up enrollment and verification IVR workflows using VoiceI
t’s API2.0 within minutes, using a single drag and drop module on the Upwire platform – with no need for coding or specialist IT skills.
“We saw an opportunity to create a cost-effective, simple way to incorporate cutting-edge tech like voice biometrics into IVR systems without having to know a single line of code,” said Upwire CEO and co-founder Ben Brophy.
“We wanted to make it available to everyone, democratizing the technology to allow for true innovation.”