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Telstra has expanded its ‘Always On’ network service to provide more bandwidth choices and lower latency on the Hong Kong to Singapore and Japan to Hong Kongsubsea cable routes.

The telco said the service utilizes the scale and diversity of Telstra’s cable network in the Asia-Pacific region to reroute traffic to another path in the event of a cable cut or damage due to a natural disaster.

Telstra International Director Paul Abfalter said last year’s launch of the firm’s Always On service guarantee targeted customers with large capacity demands between 10GB and 1TB. “We are now expanding this service by introducing lower bandwidth options from 1GB with the flexibility for customers to scale up as needed,” he said, adding that the offerings latest improvement benefited in particular organizations in the financial services industry, “where speed and reliability between global financial hubs are vital.”

“As cloud computing and the number and variety of digital devices in use worldwide continues to increase, so too does the demand for the international networks, like subsea cables, needed to keep them connected,” Abfalter said. “Nowhere is this more apparent than in Asia, which is now home to almost half the world’s internet consumers and where tens of millions of new services are enabled every year.”

He said Telstra plans to continue to invest in its sub cable network to provide innovative products such as its Always On service.

“We now have average speeds of 28.8m/s between the Singapore (SGX) and Hong Kong (HKEX) Exchanges, 177.8m/s between the Australian (ASX) and Chicago (CME) Exchanges, 178.2m/s between Equinix/CERMAK (EQCH) in Chicago and the ASX, and 41.9m/s and 13.9m/s respectively between Singapore to Taiwan and Hong Kong to Taiwan,” said Abfalter.

“Businesses expect to be able to connect anywhere at any time and meeting these expectations can be difficult when it comes to international connectivity,” he said. “This is particularly the case in the Asia-Pacific region where more than any other region globally, cables are at risk of service disruptions due to cable cuts caused by shipping activity, earthquakes and typhoons. Damage from these events can take weeks or sometimes months to fix.”


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