Tower

The figures behind Telstra’s 2022 transformation

Telstra chairman John Mullen used this week’s AGM to play up the telco’s ‘T22’ turnaround strategy – unveiled in June 2018 – dubbing it ‘the most radical and ambitious [transformation] being undertaken by any communications company in the world today’. The three year strategy included the establishment of a new wholesale infrastructure company, Telstra Infraco, simplified product offerings and business structure and a cost reduction … Continue reading The figures behind Telstra’s 2022 transformation

Greenlight

Southern Cross takes NEXT steps for A/NZ-US cable

The US$300 million Southern Cross NEXT cable has been given the regulatory green light to begin construction, with Telstra also receiving the go ahead in its bid to take a 25 percent stake in the company. The 13,483km cable, due for completion in January 2022 and connecting Australia, New Zealand, Fiji, Tokelau, Kiribati and the US, is designed to carry 72 terabits per second, providing … Continue reading Southern Cross takes NEXT steps for A/NZ-US cable

NBN service quality complaints on the rise

Complaints about service quality, connections and migrations involving Australia’s National Broadband Network (NBN) rose in the first six months of 2019, despite complaints relating to the country’s broader telecommunications services falling overall during the year ending June. This is according to the latest figures by the Telecommunications Industry Ombudsman (TIO). The TIO’s annual report for the financial year ending June 2019, released on 25 September, … Continue reading NBN service quality complaints on the rise

NBN Co stands by CVC charges amid wholesale pricing overhaul

NBN Co has proposed a series of wholesale discounts and higher capacity inclusions across its products as part of its latest industry consultation round, but refuses to bow to telco pressure to drop its controversial connectivity virtual circuit (CVC) charge.  The company behind the country’s National Broadband Network (NBN) released the second paper of its wholesale pricing review consultation with industry on 17 September, following … Continue reading NBN Co stands by CVC charges amid wholesale pricing overhaul

Aussie telcos ordered to keep blocking sites hosting Christchurch terror footage

The federal government has ordered Australia’s largest internet service providers (ISPs) to keep blocking eight websites hosting footage of the terrorist attacks last March in Christchurch, New Zealand along with the manifesto of the alleged gunman. The direction, issued by the office of the government’s eSafety Commissioner on 9 September, compels ISPs to implement a six month block, during which time the eSafety Commissioner will review … Continue reading Aussie telcos ordered to keep blocking sites hosting Christchurch terror footage

Verizon strikes NBN Enterprise Ethernet reseller deal

The local arm of US telco giant Verizon has signed a reseller deal with NBN Co to supply the National Broadband Network (NBN) builder’s Enterprise Ethernet offering to its local customer base.  The move gives Verizon Australia’s local customers, the bulk of which are government entities and private sector enterprises, the ability to combine NBN Co’s business-oriented broadband product with Verizon’s own services, such as … Continue reading Verizon strikes NBN Enterprise Ethernet reseller deal

Vodafone Australia concedes it misled customers over direct billing service

Vodafone Australia has become the third local telco to be hit by the Australian competition watchdog over direct billing services. The Australian Competition and Consumer Commission (ACCC) said on 16 July that Vodafone Australia had admitted to making false or misleading representations about its now defunct third-party Direct Carrier Billing (DCB) service. Similar to services previously offered by Telstra, Optus and other telcos, Vodafone’s DCB … Continue reading Vodafone Australia concedes it misled customers over direct billing service

Fletcher cites rule of law after dousing Telstra’s NBN ambitions

Australia’s Minister for Communications Paul Fletcher has doubled down on comments he made rejecting the idea that a sale of the National Broadband Network (NBN) to Telstra, or indeed any telecommunications retailer, would be possible under current legislation In an exclusive interview with The Sydney Morning Herald (SMH) and The Age, Fletcher said that he did not see any scenario in which the “very clear … Continue reading Fletcher cites rule of law after dousing Telstra’s NBN ambitions

Telstra gets set to cut 10,000 contractors

At least 10,000 Telstra contractors are expected to be cut over the next two years as part of the telco’s far-reaching T22 transformation program, according to the company’s CEO Andy Penn. “By June 30 we expect to have announced around 75 percent of our direct workforce reductions,” Penn said at a Morgan Stanley Summit on 4 June. “Over the past year we have also reduced … Continue reading Telstra gets set to cut 10,000 contractors

Telstra base station warning: “We didn’t get it right this time”

The Australian Communications and Media Authority (ACMA) has cautioned Telstra, after it was found to have failed to comply with rules governing the deployment of mobile phone base stations in Australia. The formal warning, which effectively puts Telstra on notice to minimise the risk of future breaches and ensure regulatory compliance, comes after an investigation by the country’s communications industry regulator into the telco’s rollout … Continue reading Telstra base station warning: “We didn’t get it right this time”