Avaya has been selected as the Australian Department of Defence’s contact centre technology and services provider, with the firm winning an exclusive five-year contract to help Defence migrate and consolidate its 14 contact centres to Avaya’s omnichannel platform. […]
Soaring broadband consumption, a Vodafone sale, Spark’s Cisco deal and Vocus shuts down an automated phone scam… We take a look at some of this week’s key news in the New Zealand market. Vocus shuts […]
US cloud communications and customer engagement firm 8×8 has announced that CSG, a major channel partner in Australia and New Zealand, has signed its 100th 8×8 customer in the region. 8×8 offers a unified platform […]
Avaya has won a major contract with Shanghai-based Yanfeng Automotive Interiors, under which the latter has connected its global locations and workforce with an Avaya Cloud network. The company, which manufactures interiors for a raft of […]
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