Telco issues run deeper than NBN: Macquarie Telecom

In light of today’s TIO report, Macquarie Telecom believes the issues in the telco industry run much deeper than the NBN, and Group Executive Luke Clifton believes we should “demand to know” what specific actions individual businesses will take to lower consumer complaints, and then…


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New NBN rules to stop telco ‘handballing’

Australia’s communications regulator hopes new draft complaints-handling rules will improve the experience of consumers connecting to the government-owned national broadband network.

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