Commits RMB10 billion (A$2 billion) in R&D for 2019 OPPO will be investing RMB 10 billion (about A$1.97 billion) in research and development next year – a 150 per cent increase year-on-year […]
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Twilio beefs up artificial intelligence capabilities with new Google Cloud Contact Centre AI integration
San Francisco based cloud communications specialist Twilio has announced a new collaboration with Google Cloud to integrate the Contact Center AI service into its Flex contact centre platform, bolstering its artificial intelligence […]
The Australian oil and gas industry will be among the first movers in adopting artificial intelligence, according to data and analytics specialist GlobalData. The oil and gas (O&G) market is influenced by […]
Nokia and China Mobile have signed an MoU to assess how artificial intelligence (AI) and machine learning can optimize future networks and facilitate the delivery of new Edge Cloud and 5G services. […]
Heather Wright was in San Jose as a guest of NetEvents AI, automation, security and the weaponisation of IT tools dominated the conversation at last week’s NetEvent’s conference in San Jose. So […]
Heather Wright was in San Jose as a guest of NetEvents As security analysts become increasingly overburdened by the volume of alerts coming in from multiple cybersecurity systems, one startup has developed […]
Heather Wright is in San Jose as a guest of NetEvents A real-time artificial intelligence transcription service and a cybersecurity offering designed to prevent ‘human-centric attacks’ were among the winners at NetEvent’s […]
Avaya and Washington DC-based provider of applied artificial intelligence and analytics Afiniti have struck a strategic partnership to improve enterprise customer experience and contact centre performance through integrating artificial intelligence into contact […]
Emerging technologies such as artificial intelligence (AI) and augmented reality are increasingly becoming part of the digital transformation conversation within businesses, however there is still a lack of ability to see that […]
OPPO has unveiled a new research institute which will focus on researching the latest artificial intelligence and 5G mobile technologies and innovation based on the camera phone specialists’ specific users’ needs.
Queensland-based startup List Premier Education has developed an artificial intelligence powered avatar designed to help organisations step up their customer service performance, which can be delivered on touch and interactive screens.