AI

NetEvents San Jose 2018: AI, automation, security and the weaponisation of IT

Heather Wright was in San Jose as a guest of NetEvents AI, automation, security and the weaponisation of IT tools dominated the conversation at last week’s NetEvent’s conference in San Jose. So what were some of the key takeaways? AI: cybersecurity – hero or villain?…

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AI-DRIVEN AUTONOMOUS SECURITY OPS CENTRE PLATFORM MOVES SECURITY BEYOND SIEM

Heather Wright was in San Jose as a guest of NetEvents As security analysts become increasingly overburdened by the volume of alerts coming in from multiple cybersecurity systems, one startup has developed an AI-powered autonomous security ops platform to streamline the process while retaining the…


HOT STARTUPS AND INNOVATION LEADERS HONOURED IN NETEVENTS AWARDS

Heather Wright is in San Jose as a guest of NetEvents A real-time artificial intelligence transcription service and a cybersecurity offering designed to prevent ‘human-centric attacks’ were among the winners at NetEvent’s IoT, Cloud and Cybersecurity Innovation Awards held in San Jose this evening. The…


Avaya, Afiniti bring AI-driven behavioural pairing to contact centre

Avaya and Washington DC-based provider of applied artificial intelligence and analytics Afiniti have struck a strategic partnership to improve enterprise customer experience and contact centre performance through integrating artificial intelligence into contact center routing technology. Founded in 2000, Afiniti specialises in targeted pairing services. Its…


Act now on AI before it’s too late: Avanade

Emerging technologies such as artificial intelligence (AI) and augmented reality are increasingly becoming part of the digital transformation conversation within businesses, however there is still a lack of ability to see that these technologies can be used to give a competitive advantage. Speaking to Telecom…


OPPO eyes AI, 5G opportunities with launch of new Shenzhen research hub

OPPO has unveiled a new research institute which will focus on researching the latest artificial intelligence and 5G mobile technologies and innovation based on the camera phone specialists’ specific users’ needs.


QLD AI tech tackles global customer service challenge

Queensland-based startup List Premier Education has developed an artificial intelligence powered avatar designed to help organisations step up their customer service performance, which can be delivered on touch and interactive screens.


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