Oceania beats North America, Europe on mobile experience, while Australia outflanks NZ in global ranking

Australia has taken over New Zealand reaching first place for overall mobile experience within Oceania, according to crowdsourced mobile data firm Tutela’s inaugural annual Global Mobile Experience report.

Australia finished in 12th place worldwide with 83.9% of tests meeting the Excellent Consistent Quality thresholds, Tutela’s metric that is representative of intensive use-cases like 1080p video streaming, HD group video calling or multiplayer online gaming. New Zealand was in 26th place with 77.1% of tests meeting the thresholds, with both countries finishing above other developed nations like the United States and the UK.

As a continent, Oceania took first place, with the highest Excellent and Core Consistent Quality taken across the continent. Core Consistent Quality represents common use-cases like streaming Netflix or YouTube in standard definition or making VOIP calls

Other key findings included:

  • In the global country rankings, Japan came top of the leaderboard with the highest level of Excellent Consistent Quality, while Norway (which came second for Excellent Consistent Quality by just 0.1%) came top for Core Consistent Quality.

  • By operator, LG U+ in South Korea was the world’s best mobile network, as measured by Excellent Consistent Quality. Telenor in Norway delivered the highest Core Consistent Quality, and came in second for Excellent Consistent Quality by just 1.2%.

Tom Luke, VP at Tutela commented “Our results come at a time when the UK telecoms industry is laser-focused on the deployment of 5G. Whilst the next generation of wireless technology will be a vital component of future networks, operators need to ensure that investments continue to be made in existing 4G networks to keep up with the rest of the world.”

Luke noted the growing importance of HD video, with 1080p smartphone screens now being the most common and new devices like the iPhone 11 making HD viewing the expectation for many users. “As other high intensity uses grow in popularity, meeting these higher levels of network quality and consistency will be ever more important for delighting mobile users in an increasingly competitive industry,” he said.

The Tutela report is based on about 170 million speed tests from some 60 million unique iOS and Android devices in the three months between 1st May 2019 and 1st August 2019.

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