Heather Wright is in San Jose as a guest of NetEvents A real-time artificial intelligence transcription service and a cybersecurity offering designed to prevent ‘human-centric attacks’ were among the winners at NetEvent’s […]
VERTIV URGES FUTURE-PROOFING OF KEY TECH TREND, AHEAD OF SMART CITIES GROWTH
While the concept of smart cities is still in its infancy, Robert Linsdell, ANZ MD of critical infrastructure firm Vertiv, has warned that it will eventually gain significant traction, and businesses and […]
AI TO HELP TELCOS BE PROACTIVE: ACCENTURE
New research by Accenture shows that while 77 percent of chief executives in the telco sector understand that adopting intelligent technologies and artificial intelligence (AI) will be critical to the organisation’s ability […]
Avaya, Afiniti bring AI-driven behavioural pairing to contact centre
Avaya and Washington DC-based provider of applied artificial intelligence and analytics Afiniti have struck a strategic partnership to improve enterprise customer experience and contact centre performance through integrating artificial intelligence into contact […]
Act now on AI before it’s too late: Avanade
Emerging technologies such as artificial intelligence (AI) and augmented reality are increasingly becoming part of the digital transformation conversation within businesses, however there is still a lack of ability to see that […]
OPPO eyes AI, 5G opportunities with launch of new Shenzhen research hub
OPPO has unveiled a new research institute which will focus on researching the latest artificial intelligence and 5G mobile technologies and innovation based on the camera phone specialists’ specific users’ needs.
QLD AI tech tackles global customer service challenge
Queensland-based startup List Premier Education has developed an artificial intelligence powered avatar designed to help organisations step up their customer service performance, which can be delivered on touch and interactive screens.
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