San Jose based provider of cloud-based phone, collaboration and contact centre services 8×8 is stepping up its foray into the Australian market, expanding its sales, technical support and marketing team to support the ongoing growth of its business in the region.
“These talented leaders will help us drive our next phase of growth by providing further support to our customers and partners in achieving their goals and accelerating their pace of business,” said the firm’s APAC VP Brendan Maree.
“We also look forward to reinforcing our positive momentum in the market for our range of cloud communications and customer engagement solutions among both public and private sector organisations.”
Adam Kratiuk has joined 8×8 as an Account Executive based in Sydney. He has 13 years’ experience in customer experience solutions having most recently been Mid-Market Sales Manager at Genesys. He was also previously Mid-Market Territory Manager at Interactive Intelligence and worked for Distribution Central and IPL Communications in channel management roles.
Also joining 8×8 as an Account Executive based in Sydney is Eric Anderson who also adds more than 13 years’ sales experience in hardware and software solutions with a focus on SaaS and business intelligence applications. Anderson was previously an Enterprise Account Executive at NewVoiceMedia and also worked at Salesforce as a Commercial Account Executive. In addition he has worked for PeopleCube, Manhattan Software and Asure Software in several sales executive roles.
Timothy Knox has been appointed APAC Enterprise Sales Engineer with responsibility for working with customers to maximise the return on investment on their 8×8 deployment.
Knox has 12 years’ experience in cloud contact centre and analytics, having commenced his career as a systems engineer with VoIP where he assisted with some of the largest hosted telephony deployments in Australia. Most recently, he was Lead Solutions Engineer at NewVoiceMedia and has also held consulting engineering roles with Walkerscott, Arrow Voice & Data, and Citidel Telephone Systems.
Chris Pikios has been appointed Deployment Engineer with responsibility for supporting 8×8 customer implementation success. Pikios has ten years’ experience in the IT industry and was most recently Technical Support Specialist with QPC. Prior, he was Telecommunications Technician with TKO Solutions and has also worked in engineering support roles for Reliance Communications, Infiniti Telecommunications and Allstar Solutions.
Pablo Munoz has joined 8×8 as ANZ Field Communications Executive. In this role, Munoz is tasked with increasing brand awareness, lead generation and channel enablement. Munoz joins 8×8 following three years as a digital producer at Ondicom, one of Australia’s leading digital agencies focused on real estate. He was previously Marketing Manager at IPL Group and a marketing executive with Ingram Micro.