Macquarie Telecom has signed a six-year agreement valued at more than A$100 million, with NBN Co, to provide telecommunications and data services to Australia’s business community.
The deal – which will see the enterprise telco creating 50 new jobs – combines NBN Co’s purpose-built network infrastructure with Macquarie’s stand-out customer service standards.
Macquarie Telecom billed ‘Business class NBN by Macquarie Telecom’ as a highly-specialised, dedicated offering.
Key features include:
- Access to Macquarie’s full portfolio of voice, internet, data and SD-WAN products designed for business, delivered over NBN Co’s Multi-Technology-Mix, including fibre builds on customer request
- Dedicated Australia-based NBN service delivery, assurance and support staff
- Coast-to-coast access to all sites in Australia, unlocking the potential of businesses no matter where they choose to operate.
“Australian organisations have long demanded greater capability and value than they have traditionally received from last century telcos; they want services and support to match their innovative ambitions,” said Macquarie Telecom Group executive Luke Clifton. “Business class NBN by Macquarie Telecom combines NBN Co’s national infrastructure with our superior technologies, like SD-WAN to deliver to these demands.
“[It] elevates Macquarie to tier one telco status,” said Clifton.
“Our partnership is an opportunity for customers to develop their NBN-readiness plan with our help. The NBN access network will touch every business in Australia now or in the near future,” he said.
“Those organisations which capitalise will have a future-proof investment through which they can meet today’s business needs, while securing long-term choice for their organisations. We’re taking an untelco, proactive approach to the NBN access network, where other telcos are using it as a last resort and not putting customers first.”
Business class NBN by Macquarie Telecom will feature NBN Co’s suite of business grade products, including asymmetrical (TC4), symmetrical (TC2) and Enterprise Ethernet capabilities, delivered over a virtual network-to-network (v-NNI) link.
Macquarie’s NBN services will be available to all new and existing customers – comprising the Australian corporate sector – and will be managed by Macquarie’s dedicated and locally-based NBN support team, creating 50 new jobs in the process as part of the deal.
“We welcome today’s announcement from Macquarie to launch business-grade services through the NBN access network and look forward to working with the company to deliver to Australian businesses,” said NBN chief customer officer Paul Tyler.
“Our multi-technology model also provides us with the flexibility to deliver the rollout at scale and pivot the mix of our access technologies where it makes sense in order to support organisations with higher bandwidth requirements,” said Tyler.
“High-speed connectivity has been prohibitive for many businesses in the past, especially in outer metro or regional centres,” said Clifton.
“Price gouging has been common. Access to cloud and internet-based applications has been near-impossible for some,” he added. “The rollout of the NBN access network brings real competition to these markets for the very first time, allowing our customers to realise the benefit of the NBN Co’s investment in its networking infrastructure.”