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Dubber wins major cloud call recording deal with Cincinnati Bell subsidiary

Melbourne-based Unified Comms specialist Dubber has picked up a key contract with US regional telecommunications provider CBTS – a wholly owned subsidiary of Cincinnati Bell – to provide cloud call recording services for its CBTS product portfolio.

Headquartered in Cincinnati, Ohio, CBTS targets residential and business customers in the Greater Cincinnati and Dayton areas with a suite of integrated communications services, including local and long-distance voice, data, high-speed Internet and video.

Through wholly owned subsidiaries CBTS and OnX, the company also provides business communications and IT services more broadly to customers across the US and Canada.

As part of the deal, CBTS will integrate the Dubber platform to provide advanced call capture and analytics capabilities into its CBTS product portfolio.

In addition, the telco is transitioning 2,800 call recording users on legacy systems onto the Dubber platform. This transition,  Dubber added, will be completed by the end of CY Q2 2018.

 

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