Santa Cruz audio communications gear manufacturer Plantronics is planning to purchase San Jose-based privately held video conferencing firm Polycom in a transaction valued at US$2 billion. According to the Santa Cruz Sentinel, the cash-and-stock deal – which comprises about US$948 million in cash and 6.352 million Plantronics shares, as well as US$690 million in debt – has been unanimously... Continue Reading →
Queensland-based startup List Premier Education has developed an artificial intelligence powered avatar designed to help organisations step up their customer service performance, which can be delivered on touch and interactive screens. The technology, dubbed ZenoBot, features an avatar-based software program which can be loaded and run on any type of touch and interactive screen. "The Avatar personality can... Continue Reading →
A focus on technology alone will not enable organizations to adequately address the growing threat of cyber attacks, says Bret Hartman, VP and CTO, Security Business Group at Cisco Systems. Speaking to Telecom Times on the sidelines of the recent Cisco Live event in Melbourne, Hartman emphasised that security could not be addressed by technology... Continue Reading →
Avaya has won a major contract with Shanghai-based Yanfeng Automotive Interiors, under which the latter has connected its global locations and workforce with an Avaya Cloud network. The company, which manufactures interiors for a raft of high-profile automotive brands, is offering thousands of employees in 110 locations access to Avaya's cloud-delivered unified comms and collaboration suite.... Continue Reading →
Macquarie Government MD Aidan Tudehope has welcomed the passing in the Australian federal government of the Security of Critical Infrastructure (Consequential and Transitional Provisions) Bill 2018. The bill aims to deal with consequential and transitional matters related to the Security of Critical Infrastructure Act 2018, to amend the Foreign Acquisitions and Takeovers Act 1975. As... Continue Reading →